Player Safety First
Gaming should always be fun — a form of entertainment, not a source of stress or financial hardship. At 7gane, we take our duty of care to every Filipino player seriously. This page covers everything you need to know about playing safely, recognizing warning signs, and using the tools we provide to stay in control.
Our Commitment
At 7gane, responsible gaming is not just a checkbox — it is a core part of how we operate. We believe that every player in the Philippines deserves a gaming environment that is safe, fair, and transparent. That means giving you the tools to manage your play, the information to recognize when things are getting out of hand, and the support to take action when you need it.
We follow the responsible gaming guidelines recommended by PAGCOR and are committed to ensuring that the 7gane platform is never used as a vehicle for problem gambling. Our team monitors gameplay patterns, enforces strict age verification, and responds promptly to self-exclusion and account restriction requests.
Whether you are a casual player in Manila enjoying a few rounds of Color Game on a Friday night, or a regular bingo fan from Cebu who plays daily — the same protections apply to you. 7gane's responsible gaming tools are available to every registered player, free of charge, at any time.
Player Protection Tools
7gane provides a full suite of responsible gaming tools that every registered player can access at any time — no questions asked, no waiting period for most features.
Set a maximum amount you can deposit into your 7gane account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling period.
Set a maximum duration for each gaming session. When your session limit is reached, you will receive a notification and be automatically logged out. This helps prevent extended play sessions that can lead to fatigue and poor decision-making.
Enable periodic on-screen pop-up notifications that show you how long you have been playing and a summary of your net gaming activity during the session. Reality checks are a gentle reminder to pause, reflect, and decide whether to continue playing.
Need a short break? Place your account in a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you cannot log in or place bets. This is ideal if you feel you need a temporary pause without committing to a full self-exclusion.
If you feel that gambling is becoming a problem, you can request a self-exclusion from 7gane. Choose a period of 6 months, 1 year, 3 years, or permanent exclusion. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.
Review a full log of your gaming activity, deposits, withdrawals, and session durations at any time through your 7gane account dashboard. Staying informed about your own patterns is the first step toward responsible play.
Step-by-Step
Activating any of 7gane's responsible gaming tools takes less than two minutes. Here's how to do it from your account:
Visit the 7gane Login page and sign in with your registered email and password. Make sure you are on the official 7gane platform.
Click on your profile icon in the top-right corner and select "Account Settings" from the dropdown menu.
In the Account Settings menu, find the "Responsible Gaming" tab. All available tools — deposit limits, session limits, cooling-off, and self-exclusion — are listed here.
Select the tool you want to activate, set your preferred parameters (e.g., limit amount or exclusion duration), and confirm. Most tools take effect immediately.
If you have trouble activating any tool, or if you want to request self-exclusion urgently, contact our 24/7 support team directly at [email protected] and we will process your request right away.
Available Tools at a Glance
Daily / Weekly / Monthly caps on how much you can fund your account. Reductions are instant; increases require a 24-hour review period.
Automatic logout after a set duration. Available in 30-minute increments up to 8 hours per session.
Pop-up reminders every 30, 60, or 90 minutes showing your session time and net activity.
Temporary account suspension for 24 hours, 7 days, or 30 days. No login or betting during this period.
Permanent or long-term account closure for 6 months to permanent. Irreversible during the chosen period. Processed immediately upon request.
Warning Signs
Problem gambling can affect anyone — regardless of income, age, or background. Recognizing the warning signs early is the most important step toward getting help. If you notice any of the following in yourself or someone you know, it may be time to take action.
Self-Assessment
Answer honestly. If you answer "Yes" to two or more of these questions, consider speaking to a professional counselor or activating a self-exclusion on your 7gane account.
Have you ever gambled with money that was meant for essential expenses like rent, food, or bills?
Have you ever felt the need to bet larger and larger amounts to get the same level of excitement?
Have you ever tried to win back money you lost by gambling more, and ended up losing even more?
Has gambling ever caused serious problems in your relationships, work, or financial situation?
Have you ever felt guilty, ashamed, or depressed after a gambling session?
Have you ever hidden your gambling activity from people close to you?
Have you ever considered or attempted to stop gambling but found yourself unable to stay away?
Get Help
If you or someone you know needs help with problem gambling, the following resources are available in the Philippines. Reaching out is a sign of strength, not weakness.
The Philippine Amusement and Gaming Corporation oversees responsible gaming standards for all licensed operators in the Philippines and provides guidance on problem gambling.
The National Center for Mental Health operates a 24/7 crisis hotline for Filipinos experiencing mental health challenges, including gambling-related distress. Hotline: 1553
Gamblers Anonymous Philippines offers peer support meetings and a 12-step recovery program for individuals struggling with compulsive gambling. Meetings are held in Manila, Cebu, and Davao.
Our support team is available 24/7 to help you activate responsible gaming tools, process self-exclusion requests, or simply talk through your concerns. Email: [email protected]
Play Smart at 7gane
7gane is built for Filipino players who love the thrill of the game and know how to keep it fun. Set your limits, use our tools, and play with confidence knowing that 7gane has your back every step of the way.